Burak Kocademir Security Services
Guard control system for shopping center in Düsseldorf
Success Metrics
Target Audience
Medium-sized security service providers and facility management companies that handle property protection for commercial properties, shopping centers, or public facilities. The target audience includes security managers, site managers, and facility managers who need a reliable solution for digital patrol control and evidence documentation for clients.
The Challenge
No digital documentation of security patrols – yet clients demanded seamless records.
Paper-based control systems were error-prone, could be manipulated, and were difficult to trace during audits.
No real-time overview of completed patrols – operations managers had to wait for feedback.
During incidents or customer inquiries, it was time-consuming to find the relevant control reports.
Site managers had no way to monitor compliance with agreed patrol intervals.
“Our client wanted transparent evidence of completed patrols – with paper, this was hardly professional to implement.”
The Story
Burak Kocademir's security service is responsible for property protection of a large shopping center in Düsseldorf. The client demanded seamless documentation of all security patrols – including timestamps and GPS verification.
The company implemented LiteLog as a digital guard control system. NFC tags were installed at strategic checkpoints throughout the building – from entrances to parking garages to technical rooms. Security staff scan these during each patrol with their smartphone.
Each scan is automatically captured with timestamp, GPS coordinates, and employee ID and transmitted to the cloud in real-time. The site manager can view at any time which patrols have been completed. For monthly reports to the client, data is automatically exported – including all evidence.
“LiteLog has taken our reporting to a new level. The client is thrilled with the transparency and professionalism.”
The Results
100% verifiable patrols: Every checkpoint is digitally captured with timestamp and GPS.
60% faster report generation: Automatic reports for clients at the push of a button.
Real-time monitoring: Site managers see live whether patrols are being conducted as scheduled.
Higher customer satisfaction: Professional digital evidence strengthens client trust.
Tamper-proof: GPS verification ensures patrols were actually conducted on-site.
The Experience
For us, it was crucial to provide our client with transparent and tamper-proof evidence. With LiteLog, this runs completely automatically – our employees scan the checkpoints, and we have all the data immediately in the system. The GPS function gives the customer confidence that patrols actually take place on-site. We now create monthly reports in minutes instead of hours. The system is extremely reliable and user-friendly – our employees can use it without training. For any security service provider who needs to deliver professional evidence, LiteLog is the ideal solution.
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