Data Security
Data Security
LiteLog stores all data exclusively in Frankfurt (Germany), protects it with end-to-end encryption, and guarantees 99.99 % availability. Daily backups and audited compliance standards (including SOC 2 Type II and GDPR) shield you from data loss and legal risks.
Why data security is essential for LiteLog
As a platform for process and time documentation, LiteLog processes personal, location, and performance data. An uncompromising security concept ensures legal compliance, high availability, and your customers’ trust.
1 Hosting location: Frankfurt / Germany
LiteLog runs on german Servers (Frankfurt). Production and backup data never leave Germany and are directly subject to the BDSG and the GDPR.
2 Encryption
| Layer | Technology | Purpose |
|---|---|---|
| In transit | TLS 1.2 / 1.3 | Protects against eavesdropping and tampering |
| At rest | Full-disk encryption | No access even in case of hardware theft |
| Backups | Encrypted snapshots | Restore without exporting data |
Passwords are hashed with bcrypt. Sensitive tokens are additionally protected with AES-256.
3 Application security
- Role-based access control – granular permissions per module
- Strong password policies & reCAPTCHA protection
- Session time-outs & device binding for mobile logins
- Audit logs – every critical action is traceable
- Regular penetration tests by independent specialists
4 Redundancy & backups
- Automated snapshots at least once daily (up to 3× on higher plans)
- Retention: 30 days + 11 monthly roll-ups
- RPO / RTO: ≤ 24 h / ≤ 4 h
- Multiple copies within the Frankfurt cluster
5 Compliance & audits
- SOC 2 Type II – international standard for security and availability controls
- PCI DSS Level 1 – secure credit-card processing (for payment features)
- GDPR / BDSG – data-processing agreement (DPA) available
All certifications apply to the Platform.sh layer and are fully inherited by LiteLog.
6 Availability & DDoS protection
- 99.99 % SLA on production environments
- Auto-scaling during traffic peaks
- Layer 3–7 DDoS mitigation (optional add-on)
Key answers about LiteLog data security
Frequently asked questions
How are data protection and data security handled in cleaning software?
Data protection and security in cleaning software depend on three factors: (1) hosting location (ideally in the EU / Germany for GDPR compliance), (2) encryption of data in transit and at rest, (3) role-based access control with audit trail. LiteLog hosts in Frankfurt, Germany, encrypts all data transfers (TLS) and at rest, and offers role-based access — so only authorised personnel see personal data of cleaning staff and client information.
Can I sign a data-processing agreement (DPA)?
Yes. If required, you can sign a DPA with us. Please contact us at info@litelog.de.
How do I handle GDPR data access or deletion requests?
Please send your request to info@litelog.de.