FAQ’S
Digital process & performance documentation with GPS-powered time tracking
Digital process & performance documentation with GPS-powered time tracking
Q. How is data protection handled?
ISO-27001-certified data center in Germany, end-to-end encryption, data processing agreement included. Digital process & performance documentation with GPS-powered time tracking
Q. What is LiteLog in 15 seconds?
LiteLog automatically documents that tasks were actually completed – digital process and performance documentation with GPS-based time tracking, NFC/geofencing checkpoints, and audit-proof evidence. Digital process & performance documentation with GPS-powered time tracking
Q. What specific benefits does my company gain?
⏱️ Less on-site supervision, 100% traceable proof, automatic PDF reports. Example Hotel Nova: 2-hour paper audits were reduced to 15-minute app checks (≈ 120 working hours/month saved). Digital process & performance documentation with GPS-powered time tracking
Q. Which industries is LiteLog suitable for?
Facility management, security and cleaning services, municipal enterprises, trades, logistics, social institutions – anywhere digital process and performance documentation outside the office is needed. Digital process & performance documentation with GPS-powered time tracking
Q. How does LiteLog differ from simple time tracking?
In addition to start/end times, LiteLog records location (GPS/NFC/geofencing), checkpoints, and process status. If there are deviations, the system sends alerts and automatically generates audit-proof reports. Digital process & performance documentation with GPS-powered time tracking
Q. What hardware is required?
An Android or iOS smartphone is sufficient. For harsh environments, we recommend rugged devices like the Samsung Galaxy XCover; we’re happy to supply preconfigured NFC tags. Digital process & performance documentation with GPS-powered time tracking
Q. Does LiteLog work offline?
Yes. All data is temporarily stored locally and automatically synced as soon as a connection is available. Digital process & performance documentation with GPS-powered time tracking
Q. How secure is my data (GDPR)?
Hosting in certified DE/EU data centers, TLS 1.3 encryption, encryption at rest, role & permission model, daily backups, data processing & TOM documentation available. Digital process & performance documentation with GPS-powered time tracking
Q. What integrations does LiteLog offer?
Open REST API, webhooks, ready-to-use interfaces to DATEV, Lexoffice, Nextcloud, MDM systems, and PowerBI. Custom integrations possible. Digital process & performance documentation with GPS-powered time tracking
Q. How transparent is the pricing structure?
Starting at €69 per location/month (basic package). Volume/non-profit discounts available. Digital process & performance documentation with GPS-powered time tracking
Q. Are there references?
Yes – including Hospital of the Augustinian Sisters, City of Ibbenbüren, Sekuris Dienstleistungen GmbH & Co. KG. Digital process & performance documentation with GPS-powered time tracking
Q. How do I start the 30-day trial?
Download the app from the store → create an account → set up your first location & checkpoints → invite employees. Our onboarding team supports via video call. Digital process & performance documentation with GPS-powered time tracking
Q. What training & support models are available?
Free web trainings, email support within 24 hours (DE & EN). Digital process & performance documentation with GPS-powered time tracking
Q. Does LiteLog meet legal documentation requirements?
All logs are archived with timestamps and cryptographic hashes. Digital process & performance documentation with GPS-powered time tracking
Q. Can LiteLog be customized for individual processes?
Yes. Workflows, checkpoint types, alerts, and interfaces can be project-specifically configured. Our professional service supports special cases. Digital process & performance documentation with GPS-powered time tracking
Q. How do I plan patrol routes?
Create checkpoints via drag-and-drop, assign them to a route – the app guides your personnel step by step. Digital process & performance documentation with GPS-powered time tracking
Q. Do I receive real-time alarm notifications?
Yes, SOS, man-down and deviation alarms are sent instantly via push and e-mail, including GPS position. Digital process & performance documentation with GPS-powered time tracking
Q. Do I need special hardware?
Standard Android or iOS devices are sufficient; for harsh environments we offer IP67 scanners. Digital process & performance documentation with GPS-powered time tracking
Q. How is data protection ensured?
Data is encrypted and stored in German ISO 27001 data centres; roles and retention periods are fully configurable. Digital process & performance documentation with GPS-powered time tracking
Q. Does the system work without internet?
Yes. Offline mode buffers data locally and synchronises automatically once a connection is available. Digital process & performance documentation with GPS-powered time tracking
Q. Can the Guardbook be used offline?
Yes. All entries are buffered offline and sync automatically once a connection is available. Digital process & performance documentation with GPS-powered time tracking
Q. Is the solution DIN 77200 compliant?
All entries are tamper‑proof, logged end‑to‑end and meet the documentation requirements of DIN 77200. Digital process & performance documentation with GPS-powered time tracking
Q. Where is the data hosted?
In ISO 27001‑certified data centers in Germany; all data are end‑to‑end encrypted. Digital process & performance documentation with GPS-powered time tracking
Q. What does the pricing model look like?
Monthly per‑user licence with tiered packages (Starter, Pro, Enterprise) and a free 14‑day trial with no commitment. Digital process & performance documentation with GPS-powered time tracking
Q. Can I integrate the Guardbook into my existing system?
Yes. An open REST API, webhooks and single sign‑on (Azure AD, Okta, Google) ensure seamless integration with guard tour, CAFM or ERP systems. Digital process & performance documentation with GPS-powered time tracking
Q. Does every participant need a smartphone?
No. NFC badges or a kiosk tablet can be used instead. Digital process & performance documentation with GPS-powered time tracking
Q. How long are personal data stored?
By default 14 days; periods can be adjusted to meet your compliance requirements. Digital process & performance documentation with GPS-powered time tracking
Q. What additional hardware costs are involved?
Existing smartphones/tablets are sufficient; NFC readers start at €39. Digital process & performance documentation with GPS-powered time tracking
Q. What does the rollout look like?
Pilot in one week, full rollout in 2–6 weeks including training. Digital process & performance documentation with GPS-powered time tracking
Q. Is the system accessible?
Yes, the UI meets WCAG 2.1 AA and is fully keyboard operable. Digital process & performance documentation with GPS-powered time tracking
Q. Is the solution truly GDPR-compliant?
ISO 27001 hosting in Germany, AES-256 encryption and a DPA under Art. 28 GDPR are included. Digital process & performance documentation with GPS-powered time tracking
Q. Do cleaning staff need their own smartphone?
No. The app can be installed on shared devices. Each staff member logs in using their own PIN or QR code. Digital process & performance documentation with GPS-powered time tracking
Q. How can I be sure that all tasks were completed?
Each job is recorded with time, location, and task details. You can also require photos and comments for full accountability – great for internal control and client reporting. Digital process & performance documentation with GPS-powered time tracking
Q. Is this suitable for small cleaning companies?
Yes. The system is designed specifically for small and medium-sized businesses – it's easy to use, quick to set up, and requires no complex IT systems. Digital process & performance documentation with GPS-powered time tracking
Q. Do we need special hardware?
No, any standard smartphone or tablet with a camera is sufficient. We supply pre‑configured NFC tags on request. Digital process & performance documentation with GPS-powered time tracking
Q. Is the solution compliant in DE, AT and CH?
Yes, it meets GDPR (DE/AT), the revised FADP (CH) and church data protection regulations (EKD/KDG). Digital process & performance documentation with GPS-powered time tracking
Q. How does onboarding work?
Setup wizard, personal kick‑off call and data import – everything in under 60 minutes. Digital process & performance documentation with GPS-powered time tracking
Q. What will it cost us?
From €29 per site per month. Free up to 50 active persons. Individual discounts for federations from 1,000 active persons. Digital process & performance documentation with GPS-powered time tracking
Q. Any real customer success stories?
Over 700 organisations and 1 million successful check‑ins in 2024 – read our case studies on the website. Digital process & performance documentation with GPS-powered time tracking
Q. Do cleaning staff need their own smartphone?
No. The app can be installed on shared devices. Each staff member logs in using their own PIN or QR code. Digital process & performance documentation with GPS-powered time tracking
Q. How can I be sure that all tasks were completed?
Each job is recorded with time, location, and task details. You can also require photos and comments for full accountability – great for internal control and client reporting. Digital process & performance documentation with GPS-powered time tracking
Q. Is this suitable for small cleaning companies?
Yes. The system is designed specifically for small and medium-sized businesses – it's easy to use, quick to set up, and requires no complex IT systems. Digital process & performance documentation with GPS-powered time tracking