FAQ
Frequently asked questions about LiteLog
Answers about guard tour systems, attendance tracking, NFC checkpoints, data protection & mobile tracking
How is data protection handled?
ISO-27001-certified data center in Germany, end-to-end encryption, data processing agreement included. Digital process & performance documentation with GPS-powered time tracking
What is LiteLog in 15 seconds?
LiteLog automatically documents that tasks were actually completed – digital process and performance documentation with GPS-based time tracking, NFC/geofencing checkpoints, and audit-proof evidence. Digital process & performance documentation with GPS-powered time tracking
What specific benefits does my company gain?
⏱️ Less on-site supervision, 100% traceable proof, automatic PDF reports. Example Hotel Nova: 2-hour paper audits were reduced to 15-minute app checks (≈ 120 working hours/month saved). Digital process & performance documentation with GPS-powered time tracking
How does LiteLog differ from simple time tracking?
In addition to start/end times, LiteLog records location (GPS/NFC/geofencing), checkpoints, and process status. If there are deviations, the system sends alerts and automatically generates audit-proof reports. Digital process & performance documentation with GPS-powered time tracking
What hardware is required?
An Android or iOS smartphone is sufficient. For harsh environments, we recommend rugged devices like the Samsung Galaxy XCover; we’re happy to supply preconfigured NFC tags. Digital process & performance documentation with GPS-powered time tracking
Does LiteLog work offline?
Yes. All data is temporarily stored locally and automatically synced as soon as a connection is available. Digital process & performance documentation with GPS-powered time tracking
How secure is my data (GDPR)?
Hosting in certified DE/EU data centers, TLS 1.3 encryption, encryption at rest, role & permission model, daily backups, data processing & TOM documentation available. Digital process & performance documentation with GPS-powered time tracking
What integrations does LiteLog offer?
Open REST API, webhooks, ready-to-use interfaces to DATEV, Lexoffice, Nextcloud, MDM systems, and PowerBI. Custom integrations possible. Digital process & performance documentation with GPS-powered time tracking
How transparent is the pricing structure?
Starting at €69 per location/month (basic package). Volume/non-profit discounts available. Digital process & performance documentation with GPS-powered time tracking
Are there references?
Yes – including Hospital of the Augustinian Sisters, City of Ibbenbüren, Sekuris Dienstleistungen GmbH & Co. KG. Digital process & performance documentation with GPS-powered time tracking
How do I start the 30-day trial?
Download the app from the store → create an account → set up your first location & checkpoints → invite employees. Our onboarding team supports via video call. Digital process & performance documentation with GPS-powered time tracking
What training & support models are available?
Free web trainings, email support within 24 hours (DE & EN). Digital process & performance documentation with GPS-powered time tracking
Does LiteLog meet legal documentation requirements?
All logs are archived with timestamps and cryptographic hashes. Digital process & performance documentation with GPS-powered time tracking
Can LiteLog be customized for individual processes?
Yes. Workflows, checkpoint types, alerts, and interfaces can be project-specifically configured. Our professional service supports special cases. Digital process & performance documentation with GPS-powered time tracking
How do I plan patrol routes?
Create checkpoints via drag-and-drop, assign them to a route – the app guides your personnel step by step. Digital process & performance documentation with GPS-powered time tracking
Do I receive real-time alarm notifications?
Yes, SOS, man-down and deviation alarms are sent instantly via push and e-mail, including GPS position. Digital process & performance documentation with GPS-powered time tracking
Do I need special hardware?
Standard Android or iOS devices are sufficient; for harsh environments we offer IP67 scanners. Digital process & performance documentation with GPS-powered time tracking
How is data protection ensured?
Data is encrypted and stored in German ISO 27001 data centres; roles and retention periods are fully configurable. Digital process & performance documentation with GPS-powered time tracking
Does the system work without internet?
Yes. Offline mode buffers data locally and synchronises automatically once a connection is available. Digital process & performance documentation with GPS-powered time tracking
Can the Guardbook be used offline?
Yes. All entries are buffered offline and sync automatically once a connection is available. Digital process & performance documentation with GPS-powered time tracking
Which audit evidence does the solution provide?
All entries are tamper‑proof, logged end‑to‑end and meet the documentation requirements of the security industry. Digital process & performance documentation with GPS-powered time tracking
Where is the data hosted?
In ISO 27001‑certified data centers in Germany; all data are end‑to‑end encrypted. Digital process & performance documentation with GPS-powered time tracking
What does the pricing model look like?
Monthly per‑user licence with tiered packages (Starter, Pro, Enterprise) and a free 14‑day trial with no commitment. Digital process & performance documentation with GPS-powered time tracking
Can I integrate the Guardbook into my existing system?
Yes. An open REST API, webhooks and connections to Azure AD, Okta or Google ensure seamless integration with guard tour, CAFM or ERP systems. Digital process & performance documentation with GPS-powered time tracking
Does every participant need a smartphone?
No. NFC badges or a kiosk tablet can be used instead. Digital process & performance documentation with GPS-powered time tracking
How long are personal data stored?
By default 14 days; periods can be adjusted to meet your compliance requirements. Digital process & performance documentation with GPS-powered time tracking
What additional hardware costs are involved?
Existing smartphones/tablets are sufficient; NFC readers start at €39. Digital process & performance documentation with GPS-powered time tracking
What does the rollout look like?
Pilot in one week, full rollout in 2–6 weeks including training. Digital process & performance documentation with GPS-powered time tracking
Is the system accessible?
Yes, the UI meets WCAG 2.1 AA and is fully keyboard operable. Digital process & performance documentation with GPS-powered time tracking
Is the solution truly GDPR-compliant?
ISO 27001 hosting in Germany, AES-256 encryption and a DPA under Art. 28 GDPR are included. Digital process & performance documentation with GPS-powered time tracking
Do cleaning staff need their own smartphone?
No. The app can be installed on shared devices. Each staff member logs in using their own PIN or QR code. Digital process & performance documentation with GPS-powered time tracking
How can I be sure that all tasks were completed?
Each job is recorded with time, location, and task details. You can also require photos and comments for full accountability – great for internal control and client reporting. Digital process & performance documentation with GPS-powered time tracking
Is this suitable for small cleaning companies?
Yes. The system is designed specifically for small and medium-sized businesses – it's easy to use, quick to set up, and requires no complex IT systems. Digital process & performance documentation with GPS-powered time tracking
Do cleaning staff need their own smartphone?
No. The app can be installed on shared devices. Each staff member logs in using their own PIN or QR code. Digital process & performance documentation with GPS-powered time tracking
How can I be sure that all tasks were completed?
Each job is recorded with time, location, and task details. You can also require photos and comments for full accountability – great for internal control and client reporting. Digital process & performance documentation with GPS-powered time tracking
Is this suitable for small cleaning companies?
Yes. The system is designed specifically for small and medium-sized businesses – it's easy to use, quick to set up, and requires no complex IT systems. Digital process & performance documentation with GPS-powered time tracking