General Terms and Conditions
Terms and conditions & license agreements about the licensing of the LiteLog software.
As of: June 2026
(Below is the software)
between
- customer -
and
IQONEX GmbH
- below called the licensor -
§ 1 Scope
(1) The then listed general terms and conditions apply to all contracts between the licensor and its customers.
(2) The general terms and conditions of the licensor apply exclusively. Counter -confirmations or general terms and conditions of the customer are hereby expressly contradicted. This also applies if the customer acceptance of the offer is taken with the reference to the priority validity of one's own general terms and conditions.
(3) The licensor is entitled to change the general terms and conditions with a period of four weeks in advance. The change will be announced to the customer by email or in writing. The change is considered approved if the customer does not object within a period of four weeks after the announcement of the change by email or in writing that the customer is expressly pointed out to this episode when the change is announced. If components of the general terms and conditions are changed to the disadvantage of the customer, the contract can be terminated within one month of receipt of the change. If the contract is not terminated, the change comes into force.
§ 2 Subject matter of the contract
(1) Offers from the licensor are non -binding. A contract only comes to the state after registration and/or by providing the service after the test phase
(2) Offers from the licensor are aimed exclusively at entrepreneurs or traders who act in the exercise of their commercial or independent activity. Customer within the meaning of this terms and conditions / license agreement is every natural or legal person or a legal partnership that acts in the exercise of its independent professional or commercial activity when the legal transaction is concluded.
Our offers are not aimed at consumers. Consumers within the meaning of this terms and conditions / license agreement is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity.
(3) The licensor provides the customer with the software as a cloud-based application (Software-as-a-Service) for the agreed contract term. The scope of functions depends on the package selected by the customer and may in particular include: time and attendance recording, scheduling and shift planning, site and customer management, patrols and control points (recorded via NFC, QR code or GPS), incident documentation, evaluations and reports, as well as the creation of invoices.
The recorded data is stored in an audit-proof manner and is available to the customer in the evaluation view as well as for export. The specific scope of services and any additional modules result from the package selection on litelog.de and the ordering process.
(4) The registration and payment process and the delivery of activation link are handled in an electronic way.
(5) The present contract does not regulate the adaptation and further development of the software, software maintenance, instruction or implementation of training by the licensor. Such services are only provided on the basis of separately closed agreements.
§ 3 Provision of the software and scope of services
(1) The software consists of a web application and a mobile application for Android and iOS devices. It is provided as a cloud-based service over the internet; a local installation of the server software is not required.
(2) The software is provided exclusively via online access. There is no entitlement to the source code or to permanent surrender of the program copy.
(3) For use, an internet-capable web browser is sufficient and – for mobile use – the installation of the LiteLog app from the respective app store (Google Play or Apple App Store).
(4) The number of usable end devices and user accounts depends on the selected package. Within the respective package limits, the app can be used on several end devices without an additional device fee.
(5) Presentation in test programs, product and project descriptions, unless explicitly referred to as such, do not constitute a quality guarantee.
(6) The full scope of functions of the selected package is available after completion of the ordering process and – where agreed – after the free trial period has expired.
(7) Access is granted via personal user accounts. Sign-in is possible on the devices managed by the customer within the scope of the selected package.
(8) Use of the app requires a successful sign-in with a valid user account.
(9) Support services for the software are only provided by email at info@litelog.de.
(10) The licensor may offer a free trial period (as a rule 14 days). After the trial period expires, access ends automatically unless a paid package is booked. The customer cannot derive any claims from the trial provision.
§ 4 copyright and usage rights
(1) The software (program and online help) supplied by the licensor is protected by copyright. All rights to the software as well as to other documents provided in the context of the contract initiation and contract implementation are only entitled to the licensor in the ratio of the contractual partners.
(2) The licensor grants the customer a non-exclusive, non-transferable right, limited to the duration of the contract (subscription), to use the software in its company for his own purposes and as described in this contract and in the online help. The right of use ends upon termination of the contract.
(3) The data recorded by the customer remains the customer's property. During the contract term, the customer can retrieve and back up his data at any time via the export functions provided in the software.
(4) The copyright notes contained in the software, trademarks, other legal reservations, serial numbers and other features used for program identification must not be changed or unrecognizable.
(5) The customer may only pass on the software license to a third party if the licensor has previously agreed to this in writing and agreed to continue the contractual conditions.
(6) All other types of exploitation of the software, in particular the translation, processing, the arrangement, other revisions (except the exceptions according to §§ 69d, 69e UrhG) and the other distribution of the software (offline or online) require the written consent of the licensor.
(7) If the contractual use of the software is impaired by property rights without fault of the licensor, the licensor is entitled to refuse the services concerned. The licensor will immediately inform the customer of this and enable him to access his data in a suitable manner. In this case, the customer is not obliged to pay. Other claims or rights of the customer remain unaffected.
(8) The licensor can revoke the rights of use for an important reason. An important reason is particularly available if the customer with a significant part of the remuneration or if the customer does not comply with the terms of use and does not immediately fail for a written warning with a cancellation threat by the licensor. If the usage rights are revoked, access to the software will be blocked. The provisions on data return under § 8 remain unaffected.
§ 5 obligations of the customer
(1) The customer takes appropriate precautions in the event that the software does not work properly. It will thoroughly test the software for its usability for the purpose he intended before using it operatively. He will also secure his data according to the state of the art. It ensures that the current data from a machine -readable form can be reproducible with reasonable effort.
(2) The customer takes appropriate measures to protect the software from unauthorized access by third parties.
§ 6 appointments, delays
(1) Delivery dates only apply approximately if the licensor has not described it in writing. Delivery dates are subject to correct and timely self -delivery, unless the licensor has to represent the non -delivery by the front supplier.
(2) The occurrence of the licensor's delay is determined according to the legal regulations. In any case, a reminder from the customer is required.
§ 7 remuneration, terms of payment
(1) The licensor provides the customer with the software against the remuneration (subscription fee) stated on litelog.de or in the individual offer. The remuneration is charged in advance – depending on the chosen billing period – on a monthly or annual basis. The amount of the remuneration depends on the selected package and the number of booked users or sites.
(2) All amounts are net amounts, plus the legally applicable sales tax.
(3) When the direct debit authorization is granted, the amounts due are debited from the customer's account.
(4) The licensor is entitled to change the payment method at any time if the customer is inadequate.
(5) In the event of returning a supposedly correct direct debit, a processing fee of 15 euros is due.
§ 8 Contract term, renewal, termination and data return
(1) The contract is concluded for the billing period selected at the time of ordering (monthly or annual). It renews automatically by the same period in each case, unless it is terminated in due time.
(2) For monthly billing, the contract may be terminated with a notice period of one month to the end of the respective billing period. For annual billing, the contract may be terminated with a notice period of one month to the end of the respective contract term. The right to extraordinary termination for good cause remains unaffected.
(3) Termination must be in text form; a termination by email to info@litelog.de is sufficient.
(4) The number of usable user accounts and sites depends on the selected package. An adjustment of the package (up- or downgrade) is possible in accordance with the conditions stated on litelog.de.
(5) After the contract ends, the customer's data remains available for export for a period of 30 days. After this period expires, the licensor is entitled to delete the customer's data, unless statutory retention obligations require otherwise.
§ 9 Warranty
(1) The licensor gives the customer the software free of material and legal defects. There are no defects that result from the hardware and software environment provided by the customer, incorrect operation, external defective data, disorders of computer networks or other reasons from the risk area of the customer. As far as there are defects, the customer is entitled to the statutory warranty rights in accordance with the following provisions.
(2) For software that has been changed by the customer, the licensor assumes no warranty, unless the customer shows that the change for the reported deficiency is not the cause.
(3) The licensor provides warranty in the event of material defects by subsequent performance, after his choice by elimination or replacement delivery. The subsequent performance can be done in particular by the fact that the licensor shows possibilities to avoid the effects of the defect.
§ 10 liability
(1) The licensor is liable for damage caused by the lack of properties that it has been made, as well as for damage that it caused intentionally or grossly negligent.
(2) The licensor is not liable for slightly negligent damage. However, in the event of a slightly negligent violation of essential contractual obligations, he is liable for direct damage up to an amount of twice the remuneration paid by the customer in the last twelve months. In the event of negligence, the licensor is not liable for indirect and consequential damage (in particular lost profit and failure).
(3) The licensor is also not liable for the replacement of data, unless the licensor caused their destruction to be grossly negligent or deliberately.
(4) It is known to the customer that he has to ensure his data regularly as part of his obligation to reduce damage and, in the event of a suspected error on the software, to take all reasonable additional security measures.
§ 11 limitation period
(1) The general limitation period for claims from material and legal defects is 12 months from the provision of the respective service.
(2) The legal regulations for real issuance claims of third parties remain unaffected by third parties in the malice of the licensor.
(3) A limitation period of one year from the statutory statute of limitations applies to other claims of the licensee from the contract and from an obligation (§311 paragraph 2 BGB). The claims expire at the latest at the latest at the end of the legal periods (Section 199 (3), Paragraph 4 of the German Civil Code)
§ 12 Confidentiality and data protection
(1) The customer expressly agrees to the collection, processing and use of the personal data. The saved personal data is of course treated confidentially by the licensor. The collection, processing and use of the personal data can be found on our website at [** litelog.de/privacy **] (/privacy) in the data protection section.
§ 13 final provisions
(1) All changes and additions to this contract require the effectiveness of the written form. The contractual partners also meet this requirement by sending documents in text form, in particular by fax or email, unless otherwise intended for individual explanations. The written form agreement itself can only be canceled in writing.
(2) If a provision of this contract is or becomes ineffective or if the contract is incomplete, the contract will not be affected. The contractual partners will replace the ineffective provision with such a provision, which comes closest to the meaning and purpose of the ineffective determination in a legally effective manner. The same applies to gaps in contracts.
(3) All legal relationships from this contractual relationship are subject to the law of the Federal Republic of Germany, excluding the UN sales law.
(4) The place of jurisdiction for all disputes is Erfurt if the customer is a businessman, a legal entity under public law or a special fund under public law or if he is equivalent to one or if he has its seat or his branch abroad.