Attendance via messenger
Staff who do not want to install an app capture their attendance directly in WhatsApp and Telegram. The AI assistant Hannah handles signing in and out by location, reports by voice note or photo, site questions, and export PDFs – in many languages.
Don't want to install an app? The LiteLog bot runs in Telegram & WhatsApp
Not everyone wants to install another app. With the LiteLog bot that's no problem: it runs directly inside Telegram and WhatsApp. Employees scan a QR code from their employee profile once – after that they clock in and out of their shifts in the chat they already use. No installation, no new account, no training. The Telegram bot is included in every package; the WhatsApp channel is available as an add-on.
- ✓Ban on cell phones in sensitive areas
- ✓Not everyone owns a smartphone
- ✓No company app on the private device
For field service and teams without company phones
Classic time tracking in field service often fails at the same point: employees are reluctant to install a company app on their private phone – frequently out of fear of being monitored. The messenger route solves exactly that: Telegram or WhatsApp are already on the phone, nothing new is added, and no company phones need to be purchased. The location is transmitted only at the moment an employee actively sends it to clock in or out – there is no continuous tracking and no movement profile. If no phone should be involved at the site at all, the stationary terminal is the right companion.
- ✓No company app on private phones
- ✓No company phones, no extra hardware on site
- ✓Location only on active clock-in/out – no continuous tracking
- ✓Combinable with the stationary terminal for areas without any phone
Three ways to clock in and out – plus patrol scans
The LiteLog bot is deliberately simple: fixed, reliable flows instead of chat experiments. A single action is enough to clock in or out – LiteLog itself detects whether a shift is starting or ending:
- ✓Send your location: LiteLog automatically matches the booking to the right property via geofence.
- ✓QR photo: photograph the attendance QR at the property – done.
- ✓Short command: write "clock me in" or "end of shift".
- ✓Patrol checkpoints: photograph a checkpoint QR and the scan is recorded as a patrol.
- ✓If several properties match, the bot asks – answer with a tap.
Language-independent: location and QR photo need no words
Typing on the go is inconvenient – and in multilingual teams in cleaning, security and facility services, language itself is the biggest hurdle. That's why the two main routes need no text at all: share your location or photograph a QR code. Both work the same for everyone, no matter which language they speak.
- ✓Share location – two taps, no text
- ✓QR photo – the camera is enough, no input
- ✓Short commands for those who prefer to write
- ✓The admin decides which of these clock-in methods are allowed
From chat to a traceable LiteLog record
What happens in the chat doesn't stay in the chat. Every clock-in, clock-out and checkpoint scan becomes a record in the matching LiteLog module – just as audit-proof as an entry in the app, including a marker showing whether the booking happened inside or outside the property area. App users and chat users work in the same system, with no data gap.
- ✓Time bookings land in attendance – with source "chatbot"
- ✓Checkpoint scans land in the patrol module
- ✓Geofence check flags bookings outside the property area
- ✓One system for app and chat employees
- ✓If there are several matching objects, the bot asks - answer by tapping.
Full control – and no AI in time tracking
Messenger time tracking works without artificial intelligence: location, QR photos and short commands are processed by fixed rules – no chat content is sent to a language model. In addition, settings give you three levels of control over what the bot may do: switch the channel on or off, allow actions (time tracking, patrols) and enable individual clock-in methods (location, QR photo, short command). If you also use the Hannah AI assistant, its permissions are controlled separately.
- ✓Time tracking entirely without AI and without a language model
- ✓Channel can be switched on/off per company (Telegram and WhatsApp separately)
- ✓Actions individually allowed: time tracking, patrol checkpoints
- ✓Clock-in methods individually enabled: location, QR photo, short command
The sick-call chain
The classic 5:30 a.m. call no longer has to wake anyone up: Hannah answers, records it in a structured way — and the workflow rules handle the consequences before the shift starts.
- ✓Time bookings end up in attendance – with origin “chatbot”
- ✓Checkpoint scans end up in the tour module
- ✓Geofence check flags bookings outside the property area
- ✓A system for app and chat employees
Full control – and no AI in time recording
Messenger time tracking works without artificial intelligence: location, QR photo and shortcuts are processed according to fixed rules - no chat content goes to a language model. In addition, you can control what the bot is allowed to do in three levels in the settings: switch the channel on or off, allow actions (time tracking, tour) and enable individual registration types (location, QR photo, short command). Anyone who also uses the AI assistant Hannah controls their rights separately.
- ✓Time tracking completely without AI and without a language model
- ✓Channel can be switched on/off per company (Telegram and WhatsApp separately)
- ✓Actions can be permitted individually: time recording, tour checkpoints
- ✓Release login types individually: location, QR photo, shortcut
The sick note chain
The classic 5:30 a.m. call no longer has to get anyone out of bed: Hannah answers, records in a structured manner - and the workflow rules take care of the consequences before the shift begins.
Terminal, messenger or app – what fits when?
The three ways can be freely combined – even within a team. The stationary terminal is the right choice if you really don't want a cell phone involved at the location: fixed objects, entrances, sensitive areas. The messenger route is suitable if employees have a phone with them but do not want to install a company app - especially if there are many changing field service objects where hardware is not worthwhile. The LiteLog app remains the most convenient way for anyone who wants to use it, with NFC, QR, GPS and beacon check-in (the app automatically suggests clocking in as soon as a Bluetooth beacon is in range), offline mode and walking tours. All three ways write to the same time tracking and dashboard.
Answers about Telegram, WhatsApp and LiteLog's app alternative
Frequently asked questions about attendance via messenger
Does the messenger bot replace the LiteLog app?
For time tracking and patrol scans, yes. Employees clock in and out via location, QR photo or a short command and record checkpoints – entirely in the chat they already use, with no app to install. The LiteLog app continues to offer the full feature set – both use the same LiteLog system.
Do employees need an app or an account?
No. The LiteLog bot runs in Telegram and WhatsApp, which are already on almost every smartphone. Employees scan the connect QR from their employee profile once (or receive the link by SMS) – after that their chat is linked to their LiteLog account and they're ready to go.
How does time tracking work in the chat?
In three ways: send your location (LiteLog matches the booking to the right property via geofence), photograph the attendance QR at the property, or write a short command like "clock me in". LiteLog automatically detects whether a shift is starting or ending. The working time appears immediately in attendance – just as traceable as a scan in the app, including flags for bookings outside the property area.
What does time tracking via messenger cost?
The Telegram bot is included in every LiteLog package – no surcharge, no message fees. The WhatsApp channel is available as an add-on for €15 per month per company (€150 per year), since WhatsApp messages are billed via the Meta platform.
Does this work for multilingual teams?
Yes – that's exactly where the bot shines: the two main routes need no language at all. Sharing a location or photographing a QR code works the same for every employee, regardless of the language they speak or write.
Is AI used for time tracking?
No. Messenger time tracking follows fixed, deterministic rules – location, QR photos and short commands are processed without a language model, and no chat content is sent to an AI. If you additionally use the optional Hannah AI assistant (e.g. for voice-note incident reports or queries), its permissions and data access are controlled separately – see the "Secure AI" page.
How do I control what the bot may do?
On three levels in settings under integrations: first, switch the channel on or off per company (Telegram and WhatsApp separately). Second, define the allowed actions – time tracking and patrol checkpoints individually. Third, enable the clock-in methods – location, QR photo and short command each separately. In addition, only employees you actively invite are connected, and every link can be removed at any time.
Which data is transmitted – and where does it go?
The location is transmitted only at the moment an employee actively sends it – there is no continuous tracking. The bookings themselves are stored, like all LiteLog data, in the EU. As for transport: Telegram and WhatsApp messages travel over the respective messenger's infrastructure – to minimize that, use the QR route (the photo contains only the property code).