Companies increasingly operate under strict branding and communication guidelines when interacting with customers, clients and auditors.
LiteLog supports these requirements with a central branding and white-label feature that adapts all externally visible elements to a company’s own brand.
As a result, LiteLog is perceived not as a third-party system, but as the company’s own solution.
Why branding matters in software solutions
Without branding, reports, portals and emails often appear generic or overly technical.
This typically leads to:
- low brand recognition for customers
- reduced trust in reports and documentation
- emails perceived as impersonal system messages
- conflicts with internal corporate design guidelines
Especially for security-critical or billing-relevant documentation, a consistent brand appearance is essential.
The branding concept in LiteLog
LiteLog clearly separates operational functionality from presentation and communication.
Branding only affects how information is displayed and delivered, without changing workflows, logic or data structures.
This ensures stability, traceability and compliance while allowing full control over external appearance.
Custom logo & visual identity
Companies can upload their own logo, which is used consistently across:
- PDF reports
- the customer portal
- email notifications
Optionally, a primary brand color can be defined for headers and accents.
This creates a consistent visual identity across all channels.
Branded reports & documentation
All automatically generated reports appear in the company’s own branding, including:
- patrol and guard tour reports
- incident and event logs
- attendance and time tracking records
These documents are immediately suitable for customers, billing, audits and internal documentation – without third-party branding.
Branded customer portal
The customer portal can be operated entirely under the company’s own name.
Customers see only:
- the company name
- the company logo
There is no visible LiteLog branding within the branded portal.
This is particularly relevant for service providers, operators and resellers.
Custom email content & wording
In addition to sender details and design, the content of emails can be fully customized.
Configurable elements include:
- subject line
- introduction text
- main message
- closing text and signature
Texts can include placeholders such as customer, site, time period or report type.
This ensures that communication follows the company’s own tone and wording.
Custom email server (SMTP)
Optionally, all emails can be sent via a company’s own SMTP server.
Configurable settings include:
- sender address
- sender name
- server, port and authentication
This allows:
- improved deliverability
- compliance with internal IT and security policies
- full control over email communication
Less third-party presence, more professionalism
The branding feature provides clear operational benefits:
- consistent brand appearance
- professional-looking reports
- clear senders and understandable messages
- higher acceptance by customers and auditors
At the same time, the technical foundation remains unchanged and stable.
Applicable to all LiteLog modules
Branding and white label apply across all LiteLog modules, including:
- guard tour control system
- digital logbook
- attendance tracking
- time tracking
- patrol routes and reports
Regardless of the module, the presentation remains consistent.
Conclusion
With the branding and white-label feature, LiteLog becomes a fully branded software solution for your organization.
Reports, the customer portal and emails consistently reflect your brand – controlled, professional and technically sound.
That is exactly what this feature was designed for.
