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LiteLog Feature

Branding & White Label

Customize reports, customer portal and emails to match your brand.

From start-ups to enterprises – using LiteLog.

Deutsche Polizeigewerkschaft Im DBB (DPolG)IMLAUER Hotel Pitter SalzburgCellitinnen-Severinsklösterchen Hospital of the Augustinian SistersSekuris Dienstleistungen GmbH & Co. KGCity of Ibbenbüren municipal administration

Overview

Branding & White Label – LiteLog as your own branded solution

Companies increasingly operate under strict branding and communication guidelines when interacting with customers, clients and auditors.
LiteLog supports these requirements with a central branding and white-label feature that adapts all externally visible elements to a company’s own brand.

As a result, LiteLog is perceived not as a third-party system, but as the company’s own solution.

Why branding matters in software solutions

Without branding, reports, portals and emails often appear generic or overly technical.
This typically leads to:

Especially for security-critical or billing-relevant documentation, a consistent brand appearance is essential.

  • low brand recognition for customers
  • reduced trust in reports and documentation
  • emails perceived as impersonal system messages
  • conflicts with internal corporate design guidelines

The branding concept in LiteLog

LiteLog clearly separates operational functionality from presentation and communication.
Branding only affects how information is displayed and delivered, without changing workflows, logic or data structures.

This ensures stability, traceability and compliance while allowing full control over external appearance.

Custom logo & visual identity

Companies can upload their own logo, which is used consistently across:

Optionally, a primary brand color can be defined for headers and accents.
This creates a consistent visual identity across all channels.

  • PDF reports
  • the customer portal
  • email notifications

Branded reports & documentation

All automatically generated reports appear in the company’s own branding, including:

These documents are immediately suitable for customers, billing, audits and internal documentation – without third-party branding.

  • patrol and guard tour reports
  • incident and event logs
  • attendance and time tracking records

Branded customer portal

The customer portal can be operated entirely under the company’s own name.
Customers see only:

There is no visible LiteLog branding within the branded portal.
This is particularly relevant for service providers, operators and resellers.

  • the company name
  • the company logo

Custom email content & wording

In addition to sender details and design, the content of emails can be fully customized.

Configurable elements include:

Texts can include placeholders such as customer, site, time period or report type.
This ensures that communication follows the company’s own tone and wording.

  • subject line
  • introduction text
  • main message
  • closing text and signature

Custom email server (SMTP)

Optionally, all emails can be sent via a company’s own SMTP server.

Configurable settings include:

This allows:

  • sender address
  • sender name
  • server, port and authentication
  • improved deliverability
  • compliance with internal IT and security policies
  • full control over email communication

Less third-party presence, more professionalism

The branding feature provides clear operational benefits:

At the same time, the technical foundation remains unchanged and stable.

  • consistent brand appearance
  • professional-looking reports
  • clear senders and understandable messages
  • higher acceptance by customers and auditors

Applicable to all LiteLog modules

Branding and white label apply across all LiteLog modules, including:

Regardless of the module, the presentation remains consistent.

  • guard tour control system
  • digital logbook
  • attendance tracking
  • time tracking
  • patrol routes and reports

Conclusion

With the branding and white-label feature, LiteLog becomes a fully branded software solution for your organization.
Reports, the customer portal and emails consistently reflect your brand – controlled, professional and technically sound.

That is exactly what this feature was designed for.

Frequently Asked Questions about Branding & White Label (FAQ)

Branding means that reports, the customer portal and email communication can be adapted to a company’s own visual identity and wording.

Reports, the customer portal, email sender details, email content and optionally the entire email delivery via a custom SMTP server.

Yes. Subject, body text and signature of system emails can be defined individually and enriched with dynamic placeholders.

Yes. Email delivery can be fully handled via a custom SMTP server.

No. In the branded customer portal, LiteLog branding is not visible.

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Branding & White Label by LiteLog | Your own brand for reports, portal & emails