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Workforce Scheduling

Workforce scheduling for service providers

Who is at which site tomorrow? Workforce scheduling decides whether shifts are staffed and contracts are met. LiteLog plans shifts and tours per site – and connects the plan directly with time tracking at the place of work.

Workforce Scheduling

Planning on paper backfires on the day of work.

Roster in Excel, changes by phone call, the current status in the dispatcher's head. As long as nothing goes wrong, it works. But something does go wrong.

When someone drops out, the phone chain starts. Who was scheduled for the site? Who is available? The gap often only shows when the client calls because nobody was on site.

Workforce scheduling only works once plan and reality are connected: you plan per site – and the app shows immediately whether the shift was actually staffed.

Myths & reality

Isn't our roster good enough?

A plan is only as good as the comparison with what actually happens on the day of work.

Myth

We've done our roster in Excel for years – that's enough.

Reality

Excel shows the plan, but not reality. It doesn't say whether anyone arrived. LiteLog connects planning with the check-in at the site – planned and actual side by side.

Linking plan and actual times is the basis for clean payroll and performance records.
Myth

Scheduling and time tracking are two separate topics.

Reality

Kept separate, they create double work: plan once, log later, then reconcile. In LiteLog the planned shift is the target the real check-in runs against.

One data base for plan and actual prevents transfer errors.
Myth

Software doesn't help with short-notice changes.

Reality

That's exactly when it helps: who is scheduled for a site is visible at a glance. Changes reach staff instantly in the app – instead of through a phone chain.

Traceable plan changes are a clear advantage when clients ask questions.

From the weekly plan to the planned-vs-actual check – in one app.

Shifts

Plan shifts per site

Recurring or one-off shifts per site – with start, end and check-in window.

Tours

Schedule patrols and tours

Plan control rounds with checkpoints as a recurring target – including time windows.

Overview

Who is scheduled where?

An overview shows per site and day which shifts are staffed and which are open.

Plan vs. actual

Plan and reality side by side

The app compares the planned shift with the actual check-in – deviations show immediately.

team

Plans reach the team instantly

Staff see their shifts in the app. Changes arrive without a phone chain or notice board.

Holidays

Holidays and special days accounted for

For recurring shifts, holidays and special days are handled automatically per site.

How dispatch works with LiteLog

Weekly planning: dispatch plans shifts per site – recurring for fixed contracts, one-off for special shifts.

Day of work: staff see their shift in the app and check in at the site via NFC or QR code. The check-in runs against the planned target.

Deviation: if a shift is not staffed or staffed late, the gap becomes visible immediately – instead of only when the client calls.

Evaluation: planned and actual times sit side by side. That is the basis for payroll and proof of performance – without manual transfer.

From planning to proof – one process

01

Plan

Create shifts and tours per site – with times, recurrence and check-in window.

02

Record

Staff check in on site. The app assigns the check-in to the planned shift.

03

Reconcile

Planned and actual sit side by side. Deviations are documented and flow into payroll and reports.

Working-time records – the plan becomes solid proof

Since the German Federal Labour Court ruling on working-time recording, working hours must be recorded objectively and reliably. A plan alone is not enough – what counts is the time actually worked.

LiteLog records every check-in with time stamp, location and person. The planned shift is kept as the target, the real time is documented separately. Entries cannot be changed after recording.

All data is held on servers in Germany and is transmitted and stored encrypted. A data processing agreement under GDPR is available as standard.

Planned and recorded times can be exported per site, employee and period – as a basis for payroll, client proof and audits.

Frequently asked questions about workforce scheduling

Workforce scheduling determines which staff work when and at which site. For service providers it means planning shifts and tours per site and making sure every contract is staffed. LiteLog connects this planning with time tracking at the site.

Excel shows the plan, but not whether it was followed. LiteLog connects the planned shift with the actual check-in at the site – planned and actual sit side by side, gaps show immediately.

Yes. Shifts and tours can be created as a recurring target per site – daily, weekly or at custom intervals. Holidays and special days are accounted for.

Yes. Staff see their planned shifts in the app. Changes reach them immediately – without a phone chain or notice board.

Yes. The planned shift is the target the site check-in runs against. Planned and recorded times sit side by side for payroll and proof.

Yes. LiteLog runs servers in Germany. Data is transmitted and stored encrypted. A data processing agreement under GDPR is available as standard.

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Workforce Scheduling for Service Providers | LiteLog