Incident Documentation
Document incidents with text, photos and timestamps.
From start-ups to enterprises – using LiteLog.
Overview
Create message in LiteLog
Reports are the backbone of any complete documentation: whether incident, shift transfer or quality control. Enter, share and archive messages in seconds with LiteLog – without any paper chaos and double work.
Building a message
A notification in LiteLog is a digital form containing the following fields:
- Date & Time: Automatic detection or manual input possible.
- Text field: For detailed descriptions and references.
- Images/Documents: Direct upload or recording via the integrated camera function.
Your advantages at a glance
- Live immediately: New messages are immediately visible in the portal and in the app – for teams and customers.
- Always offline: No network? No problem. Record messages offline; LiteLog syncs everything automatically as soon as the connection is available.
- Scanner included: Easy to photograph or digitize by scanning function.
- Automatic delivery: Let messages automatically upload to the customer portal or send them to fixed contacts by e-mail. Communication in real time, without manual readjustment.
Automatic notifications
Defined recipients will immediately receive a push or email info as soon as a message is created or changed.
If you also need alerts for missed workflows (for example, missing reports), see the alarm notifications feature.
Detection strong
Each message receives time stamps and user data for 100% traceability in audits and customer queries.
Send messages to your contacts
For each new message, you will receive a push notification. Open, check, forward – finished. Watch in the video how to send an event with a few clicks to your customers:
👉 View tutorial on YouTube now
Why LiteLog?
Compared to conventional systems, LiteLog enables digital, central and efficient management of messages. This makes LiteLog an ideal solution for companies who want to optimize their processes and at the same time increase the quality of documentation.
FAQ
Frequently asked questions about messages & incidents (FAQ)
Can I create messages offline?
Yes. Messages can be created offline and sync automatically once a connection is available.
What can I attach to a message?
Add photos, documents, and detailed descriptions directly in the app.
Who gets notified about new messages?
Notifications can be configured per recipient group, so teams, site managers, or customers receive only what they need.
Can messages be sent to customers automatically?
Yes. Messages can be uploaded to the customer portal or emailed to predefined contacts automatically.
Are messages traceable for audits?
Every message includes timestamps and user data, making entries fully traceable and audit-ready.
Ready to experience LiteLog?
Book a demo or start your free trial.