Quality management for cleaning and facility services
Quality management software for building cleaning, caretakers and facility services. Check on the phone, score the result, turn defects into rework tasks.
What is quality management in building cleaning?
Quality management in building cleaning means you check the cleaning regularly, rate it and fix what is missing. Quality management software records every step at the site. The site manager checks on the phone, LiteLog scores the result and creates the inspection report for the client. The same applies to caretaker and facility services.
Which features does quality management in building cleaning need?
Every cleaning quality check needs these features.
Visual check by form
Check area by area on the phone, such as sanitary, floors and waste. Offline too.
Scoring and pass threshold
Points per answer, weighting per field, threshold in percent. The report says passed or failed.
Rework as a task
If the score is below the threshold, a rule creates a task with a deadline.
Patrol per room
An NFC or QR point per room proves where the check took place. More on patrols.
Inspection report as PDF
Per site and period, sent to the client automatically. Audit-proof as PDF/A.
Your own templates
Build forms yourself, without programming. More on forms and reports.
How often should cleaning quality be checked?
You agree on that with your client. You plan each check once as a recurring task. LiteLog reminds the right person at the right time.
- ✓Daily: self-check by the cleaner after the shift.
- ✓Weekly: spot check by the supervisor.
- ✓Monthly: site walk with the client.
- ✓Missed: open checks show up right away in the task list.
From defect to rework
If the score falls below your threshold, the chain runs by itself.
1. Visual check
Item by item on the phone.
2. Score
With weighting and pass threshold.
3. Rework
A task with a deadline, assigned to one person.
4. Inspection report
Per site as a PDF to the client.
Reporting defects: team and building users
Not every defect shows up during a check. Your team reports it in the app with photo and location. Building users scan a QR code, with no app and no login.
- ✓Category and priority: every report reaches the site manager sorted.
- ✓Rework: a rule turns it into a task with a deadline.
- ✓Done: the task shows who fixed the defect and when.
Your client sees the quality first-hand
Your client gets their own access, free of charge. There they see checks, reports and defect reports for their sites. You decide per site what they may see.
- ✓Fewer queries: the client sees the status instead of calling.
- ✓Inspection reports: available any time, not just at month end.
Templates for quality control
Five templates are ready from the start, including the defect report. You upload your own checklists as PDF or Excel. The AI turns them into a template that you review and publish.
- ✓Ready-made templates: cleaning plan and defect report included.
- ✓AI import: PDF up to 8 pages or an Excel file.
- ✓17 field types: with required fields and conditions.
Quality control by industry
The same check adapts to your site.
Building cleaning
Visual check after cleaning, re-cleaning as a task. More on building cleaning.
Caretaker services
Inspection round with a checklist, damage becomes a task. More on caretaker software.
Facility management
Compare quality across all sites and trades. More on facility management software.
Hotel housekeeping
Room inspection as a checklist, a defect goes to maintenance. More on hotels.
Holiday rentals
Acceptance after turnover cleaning with mandatory photos. More on holiday rentals.
Care
Who was where and when, as a report for audits. More on care.
Aziende che lavorano con LiteLog.
Persone del settore. Esperienze dal lavoro quotidiano.
„Chiaro, spiegato rapidamente e a prova di audit. Questo è esattamente quello che stavamo cercando.“
„Il signor Bamesberger ci ha seguito personalmente sul posto. Già il primo contatto è stato molto piacevole.“
„I nostri tecnici documentano manutenzioni e interventi direttamente sul posto, con foto e orario. Il cliente ha la prova prima ancora che lasciamo il cantiere.“
Funzioni
Cinque elementi che reggono il lavoro quotidiano in loco.
Giri di controllo
Ogni punto di controllo viene scansionato, con orario. Se ne manca uno, viene avvisato.
Rilevazione presenze
Vede chi si trova in quale edificio in questo momento.
Rilevazione orari con QR e NFC
Entrata e uscita con una scansione in loco. Ogni timbratura porta ora e luogo, le ore sono pronte per la fatturazione.
La nostra IA al telefono, in chat e nell’app
Hannah risponde alle chiamate, risponde a domande su LiteLog, classifica le segnalazioni e crea attività. Giorno e notte.
Alla pagina IA
ChatGPT, Claude e integrazioni
Chiedere, configurare, creare direttamente nella sua IA. Segnalazioni, appuntamenti e contatti arrivano negli strumenti che già usa.
Come collegare LiteLog
FAQ
Häufige Fragen zu LiteLog
What is quality management in building cleaning?
Quality management in building cleaning means checking, rating and reworking the cleaning regularly. Software records this at the site: a visual check on the phone, a score per area, rework as a task and the inspection report for the client.
Is LiteLog an ISO 9001 QM system?
No, and that is deliberate. LiteLog is quality management at the site: check, rework, prove. It does not replace an ISO 9001 QM system with document control and audit management. If you run one, LiteLog supplies the records from daily work.
How do I document quality checks for the client?
The site manager scans the point in the room and fills in the checklist on the phone, with rating, photo and note. This produces the inspection report per site and period. LiteLog sends it to the client as a PDF.
How much does the quality management software cost?
LiteLog costs €79 per month for up to 15 employees (Basis), with 10 form templates and 3 rules. Betrieb costs €199 for up to 50 employees, with 30 templates and 10 rules. Profi costs €399 for up to 150 employees, with unlimited templates and rules plus SLA analysis. Sites and devices are unlimited, and the trial runs free for 14 days.
Does a detected defect automatically become a task?
Yes, once you create a rule under automation. The trigger is “defect detected” or “score below the pass threshold”, the action “create task”. The task goes to one person, with deadline and priority.
Does the quality check work offline?
Yes. Forms can be filled in without a connection. LiteLog uploads the answers as soon as the connection is back.
Are the inspection reports audit-proof?
Reports are sent as PDF/A, the standard format for long-term archiving (ISO 19005). This supports GoBD-compliant filing.
Can I import existing Excel checklists?
Yes. Upload the Excel file or a PDF of up to 8 pages. The AI creates a template from it that you review and publish. The AI import is included in all plans.
How often should cleaning quality be checked?
Three levels are common: a daily self-check, a weekly spot check and a monthly site walk with the client. You set the rhythm in the contract. In LiteLog you plan each level once as a recurring task.
Can the client view the inspection reports themselves?
Yes, through their own client access. It is free of charge for your client. You decide per site what they see, such as checks, reports and defect reports.