LiteLog Caretaker & Janitorial Software
Caretaker software bundles site patrols, tasks, time tracking and proof of service for janitorial and caretaking teams in one app. LiteLog delivers this GDPR-compliant with servers in Germany — from €39/month per package, no special hardware.



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What is caretaker software?
Caretaker software bundles site patrols, tasks, time tracking and proof of service for janitorial and caretaking teams in one app. It replaces notes, spreadsheets and photo chaos with one system that documents every completed task with person, time, location and photo. LiteLog covers this across trades — caretaking, cleaning and security in one tool, GDPR-compliant with servers in Germany, from €39/month per package.
- ✓Sites & tasks: Plan properties, tours and recurring tasks centrally.
- ✓Mobile capture: Tick off tasks on site by smartphone — with photo and timestamp. Speak defect reports instead of typing them.
- ✓Time & attendance: Start an assignment via QR or NFC on site, no time clock.
- ✓Proof of service: Document completed work per client automatically as PDF/A.
- ✓Analytics: Live dashboard, reports and exports for billing and clients.

What features should caretaker software have?
Good caretaker software covers more than a task list. The key is that tour planning, mobile capture on site, photo documentation and contract-based proof of service all come together in one system — so operations, accounting and clients see the same reliable data.
- ✓Tours & checklists: Plan and prove recurring patrols and tasks.
- ✓Photo documentation: Capture defects and completed work with image and timestamp.
- ✓Mobile time tracking: QR, NFC, GPS and Bluetooth beacon check-ins on existing smartphones.
- ✓Proof of service & SLA: Measure fulfilment rates per contract and report automatically.
- ✓Reports & export: PDF/A in corporate design, CSV and Excel for payroll and clients.
- ✓GDPR & German servers: Encryption, role-based permissions, hosting in Frankfurt.

Typical use cases: property care, minor repairs, outdoor areas
Was the caretaker on site? What was done? How long did it take? Sooner or later every property manager asks these three questions. LiteLog answers them once, cleanly and verifiably — from the patrol through the residential complex to minor repairs and the upkeep of outdoor areas. Every assignment is linked to the right site with person, time, location and photo — in residential complexes just as in office buildings and practices.
- ✓Property care & patrols: An NFC tag or QR code on every building — sign in on arrival, sign out on leaving. Timestamp, location and person are recorded automatically.
- ✓Minor repairs & defects: Document completed work directly in the app with photo, note and timestamp — traceable for property managers and owners, without follow-up questions.
- ✓Outdoor areas & grounds keeping: Plan recurring tasks; seasonal staff and subcontractors also sign in on site — you see who was really there and settle up cleanly.
- ✓Live overview: One view shows in real time which properties were serviced today and where something unusual happened — you step in before the property manager calls.

From paper notes to proof: documented work secures the contract
Any work you cannot prove counts, in case of doubt, as not performed. Handwritten notes and photos in messengers are scattered and cannot be verified later; collecting paper slips for the monthly report costs hours — often at the weekend. And if the property manager asks “was anyone there?”, without a system you have no counter-evidence. A sample calculation: a caretaking business with 15 properties and four hours of reporting and verification work per site ties up around 60 hours of administration per month. With LiteLog the property record is created as a by-product of the daily routine — businesses report saving around two days per month on report creation alone.
- ✓Timestamps accurate to the second per site instead of “roughly 7 to 9 a.m.” notes
- ✓Property record as PDF at the push of a button: patrols, tasks, defects, times
- ✓Photo evidence for every enquiry — per site, per day, per task

Caretaking, cleaning & security in one tool
Many vendors only cover one area: Clockin pure time tracking, specialised guard-tour tools security only. Caretaking teams that also clean or guard then need multiple programs and duplicate entry. LiteLog brings caretaking, cleaning and security together in one platform — with the same master data, one login and one set of analytics.
- ✓One system for all trades instead of separate point solutions
- ✓Unified site and employee master data
- ✓Cross-trade analytics across all contracts
Time tracking & proof of service on site
Caretakers start and end their assignment directly on site via QR code or NFC — without a fixed time clock. Times, breaks and completed tasks are visible live in the portal and provide reliable evidence for billing and clients. Per contract you define agreed service levels and LiteLog generates the proof of service automatically.
- ✓Assignment start via QR/NFC without special hardware
- ✓Punctuality status and target-vs-actual per shift
- ✓Automatic proof of service as audit-proof PDF/A
Public-safety duties, DGUV & GEFMA: records that hold up
Caretaking services are increasingly subject to contractual documentation duties and public-safety obligations. LiteLog documents in an audit-proof, tamper-proof way: every entry carries a timestamp, person and site assignment and cannot be changed after capture — corrections are documented as a separate process, so the chain of evidence stays complete.
- ✓Public safety & DGUV: Winter service, patrols and maintenance documented — in the event of damage or an audit you deliver the proof per site, ready to submit.
- ✓Working time: Sign in and out tamper-proof via smartphone or NFC terminal — prepared for mandatory electronic time recording.
- ✓FM proof of service per GEFMA: Complete chain of evidence per property, as PDF/A in corporate design.

GDPR-compliant & servers in Germany
LiteLog hosts all data in Frankfurt on German servers, encrypts transfers and controls access via role-based permissions. Clients receive their own restricted access — they see exactly the evidence for their sites, nothing more. This reliably meets the requirements for technical and organisational safeguards.
- ✓Hosting in Germany, no data transfer to third countries
- ✓Role-based permissions for staff and clients
- ✓Encrypted transfer and audit-proof logs
Hannah: AI phone assistant for the office
While your caretakers work on site, the phone rings in the office. Hannah, the AI phone assistant by LiteLog, takes these calls — answering questions from clients and tenants and capturing employee requests in a structured way. This keeps your team focused on looking after the sites.
- ✓Calls from clients and tenants are answered directly
- ✓Employee requests such as sick notes are captured in a structured way
- ✓Every conversation lands as a case in the right LiteLog module

The winter-service evidence chain
With black ice, what counts is not whether you cleared it — but whether you can prove it. The chain from scheduled tour to report turns every run into court-proof evidence, as a by-product of the daily routine.
- ✓Also for playground checks and public-safety duties: patrol + checklist = audit-proof documentation
- ✓What winter-service documentation is mandatory and what the record must contain: winter service documentation
Ready to go in three steps
No IT project, no expensive hardware: all you need is one NFC tag or QR code per building and the smartphones your people carry anyway. The typical path is a pilot with one site, followed by a rollout to further buildings.
- ✓1. Create sites, attach tags: One weatherproof NFC tag or QR sticker per building — at the entrance, in the plant room, in the utility room. No drilling, no wiring.
- ✓2. Sign in & document tasks: Hold the smartphone to the tag, capture the task with a photo, sign out. Works offline and synchronises automatically — intuitive to use even across language barriers.
- ✓3. Property record at the push of a button: At the end of the month, export the record per property — patrols, completed tasks, defects and times as an audit-proof PDF/A straight to the property manager.

More than 10 years experience in this industry
Companies already working with LiteLog
3-star hotel with 2 locations digitizes control rounds with two company smartphones and no extra hardware.
Read the customer story →Controllo digitale della guardia e registrazione del tempo per oltre 20 sedi in tutta la Germania
Read the customer story →Integrationen
Verbindet sich mit Ihren Tools
Hannah fügt sich nahtlos in die Software ein, die Ihr Unternehmen täglich nutzt — Kalender, CRM, Messenger und natürlich LiteLog.
Tutte le funzionalità di Caretaker & Janitorial Software
Rounds & Control Routes
Did the night shift really check every floor? Patrols built from NFC or QR checkpoints guide your staff step by step through the site — every scan is documented audit-proof, and if a patrol is missed, the alarm system triggers automatically.
Mehr dazuIncident Documentation
Forced door, water damage, shift handover: your employee takes a photo or records a voice memo — the AI categorizes the report automatically, and serious cases escalate via workflow straight to the site manager.
Time Tracking via QR Code
Clock in, break, clock out — one QR scan at the site is enough. Unlike plain time tracking, LiteLog also documents where the work happened: every stamp carries time, location and user, and becomes solid ground for payroll and client invoicing.
Mehr dazuAttendance Tracking App
LiteLog's attendance tracking app replaces paper lists and Excel: check-in via smartphone, QR code, NFC or kiosk — tamper-proof with time and location. You see live who is on site right now; in an emergency, one click turns it into the evacuation list.
Mehr dazuService-Level Reports
Measure agreed service levels per client automatically and deliver a revision-safe service-level report at the end of every period.
Mehr dazuAlarm Notifications
Night shift not started, patrol skipped, check-in missing? LiteLog doesn't wait for the monthly report — it alerts immediately, via push, email, SMS or phone call, optionally as a multi-level escalation chain.
Mehr dazuDie harten Vorteile (messbar)
Darum wirkt LiteLog sofort
Audit-sicher ab Tag 1
Keine Nachweisdiskussion mehr – alle Signaturen sind gerichtsfest dokumentiert.
DSGVO-konform & Server in Deutschland
Ihre Daten werden DSGVO-konform in deutschen Rechenzentren verarbeitet.
Push-Warnungen
Abweichungen aktiv erkennen – statt sie zufällig zu entdecken.
FAQ
Häufige Fragen zu LiteLog
How much does caretaker software cost?
LiteLog bills as a transparent monthly licence — packages from €39/month, billed per package and not per employee. There are no setup costs and no special hardware. You start with a 14-day free trial and see the full feature set before you decide. Employee count and sites can be expanded without a per-person surcharge.
Do I need special hardware for the caretaker software?
No. LiteLog runs on the caretakers’ own smartphones (Android and iOS). Check-ins only need QR codes you print yourself or NFC tags; fixed terminals or time clocks are not required. Your own compatible devices can be added at any time.
Is the caretaker software GDPR-compliant?
Yes. LiteLog hosts all data in Frankfurt on German servers, encrypts data transfers and offers role-based access controls. Clients receive restricted access and only see the evidence for their own sites. This reliably meets the requirements for technical and organisational safeguards.
Does the caretaker software also cover cleaning and security?
Yes. Unlike specialised tools (e.g. Clockin for time tracking only, pure guard-tour tools for security only), LiteLog brings several trades together in one system. Caretaking, cleaning and security staff work with the same site and employee master data, one login and shared analytics — without duplicate entry.
How long does it take to set up the caretaker software?
Setup typically takes less than an hour: sign up in the portal, create sites and tours, invite staff and place QR codes or NFC tags at the locations. No IT technician and no server infrastructure are required. Onboarding guides and videos are available.
Does the caretaker software work offline?
Yes. Patrols and tasks can be captured offline, e.g. via NFC in basements or areas without mobile coverage. Data is synchronised automatically once an internet connection is available.
Do caretakers have to type incident reports?
No. They simply speak the report as a voice memo – even with gloves on or on the move. LiteLog transcribes the recording GDPR-compliant in the EU and automatically classifies the incident by category and severity. A burst pipe escalates immediately via your workflow rules instead of waiting in a text note.
How do I optimise patrols in facility management?
Effective facility patrols follow four principles: (1) adapt routes to the property type (residential vs. commercial vs. industrial), (2) set intervals according to criticality (daily, weekly, monthly), (3) place checkpoints at critical spots (main entrance, plant room, underground car park, emergency exit), (4) document and escalate deviations automatically. LiteLog supports all of this in one app — without manual post-processing.
How do I digitise patrols in a caretaking service?
Paper checklists are replaced by NFC or QR checkpoints on the property. LiteLog records every patrol with a timestamp, GPS verification and photo documentation on a normal smartphone — without special hardware. This automatically creates a complete record that you deliver to your clients as a report. Particularly relevant for caretaking services with multiple properties and documentation duties.
How does time tracking for caretakers work?
An NFC tag or QR code is attached to each building. The caretaker signs in on arrival and signs out on leaving. Working time is recorded per site — automatically and without manual entry. With several buildings per day, a complete time log is created, ready for payroll and clients.
What does the property manager see?
The property manager receives structured reports per site and period: patrols, completed tasks, defect reports and time logs. Internal details are controlled via roles and permissions — each client only sees the records for their own sites.
When does electronic time recording become mandatory?
Since the ECJ ruling of 2019 and the German Federal Labour Court decision of 2022, employers in Germany must systematically record their employees’ working hours — regardless of company size. A mandatory electronic form is not yet in force, but the draft law provides for it. With LiteLog you record sign-in and sign-out tamper-proof via smartphone or NFC terminal and are prepared for the obligation.
How do I document winter service in a court-proof way?
As an evidence chain within the daily routine: the clearing tour is scheduled per site, on site a scan plus photo is enough — both with unchangeable timestamps. The report to the owner goes out automatically. If a black-ice liability question comes up months later, the proof is available in seconds instead of file folders. What documentation is mandatory is explained in our article on winter service documentation.
How do tenant reports work in LiteLog?
The tenant calls, the AI assistant Hannah answers and captures the request as a structured report. The AI categorises it, a workflow creates the task for the caretaker — and the property manager sees the status via client access without asking. From call to completion, one documented chain.
How do I keep maintenance and inspection dates under control?
Via the maintenance chain: the device inventory knows every inspection interval and reminds you in time, a workflow creates the task, completion happens with an inspection form — and the proof stays archived on the device. The same pattern covers playground checks and other public-safety duties.
