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LiteLog Solution
LiteLog Quality management for building service providers — inspection, proof, rework
Quality management software for building service providers: visual inspections with scoring and a pass threshold, rework tasks via automation rules and inspection reports per site and period as audit-proof PDF/A. LiteLog is operational quality management on site — deliberately not a document-control QMS under ISO 9001. From €39/month.
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What is quality management software for building service providers?
Quality management software for building service providers documents the quality of the delivered service directly on site: visual inspections via digital form, a score per area, rework as an assigned task and the inspection report per site and period as a PDF for the client. LiteLog is deliberately operational quality management — inspection, proof and rework in day-to-day operations. It does not replace a document-control QMS under ISO 9001 with audit administration and CAPA processes; in return it runs on your site managers’ smartphones without an implementation project.
- ✓Visual inspection via form: Fill in point by point on the phone — for example sanitary areas, floors, waste.
- ✓Score per area: Points per answer, weighting per field, pass threshold in percent.
- ✓Rework as a task: Assigned via a rule under automation — with deadline and priority.
- ✓Inspection report: Per site and period as audit-proof PDF/A for the client.
- ✓DIN EN 13549: Meets the documentation requirements of contracts with quality measurement.
The quality chain: from defect to rework — before the client sees it
The client says yesterday’s cleaning did not happen. Your team says it did. Without evidence, doubt wins. With LiteLog, quality becomes a documented chain — from the visual inspection to the inspection report. If the score falls below the threshold you defined, nobody waits for the next appointment: the site manager is notified immediately, and a rule under automation creates the rework task — assigned to a specific person, with deadline and priority.
Visual inspection via form
point by point on the phone
Score per area
weighting + pass threshold
Below the threshold?
site manager notified immediately
Task “rework”
assigned, with deadline
Inspection report as PDF/A
per site and period
What features does digital quality control need?
Digital quality control stands or falls with the forms. In LiteLog you build your inspection templates yourself — without programming: assemble fields, define mandatory fields, publish. From then on they are immediately available in the app. Via “visible if” and “mandatory if”, a field only appears when it is needed — so the record stays short when everything is fine, and complete when it matters.
- ✓Your own templates without IT: 17 field types in five groups, mandatory fields and conditions.
- ✓Scoring: Points per answer, weighting per field, pass threshold in percent.
- ✓Mandatory photo and note when a defect is recorded.
- ✓Fill in offline: LiteLog synchronises the answers automatically as soon as a connection is available.
- ✓Timeline: Reports and completed forms come together across all sites.
Scoring and pass threshold: quality as a number
For quality inspections it is not just whether an area was checked, but how well. Assign points per answer, weight individual fields more strongly and define a pass threshold in percent. The finished report then states passed or not passed — traceable for you and your client. If someone records a defect, the form can immediately require a photo and a note. To turn that into work, you create a rule under automation once: trigger “defect detected” or “score below pass threshold”, action “create task” and assign it to a person, with deadline and priority. From then on the chain runs on its own.
- ✓Points per answer, weighting per field
- ✓Pass threshold in percent, result in the report
- ✓Mandatory photo and note for a defect
- ✓A defect becomes an assigned task via a rule
Inspection round with QR and NFC checkpoints per area
Quality control starts on site: site managers walk an inspection round with QR or NFC checkpoints per area and fill in a digital checklist along the way — rating, photo, remark. The scan proves that every area was really inspected. The results feed into the inspection report per site and period — without paper checklists and binders.
- ✓QR or NFC checkpoints per area — the scan proves where inspections took place
- ✓Digital checklist with rating, photo and remark
- ✓Results feed directly into the inspection report per site and period
Inspection report as audit-proof PDF/A — suited to DIN EN 13549
Every inspection, every rework, every photo lands in the inspection report per site and period — as a PDF for the client, suited to contracts with quality measurement under DIN EN 13549. You assemble the report from building blocks — times, completed sites, complaints, inspection rounds — and define recipients and rhythm: one-off, daily, weekly or monthly. It is sent as PDF/A, the standardised archive format for audit-proof long-term archiving (ISO 19005); this supports GoBD-compliant filing as well as GDPR documentation duties.
- ✓Report builder: Choose building blocks instead of manual spreadsheet work — your own report templates from the Standard package.
- ✓Automatic dispatch: Define recipients and rhythm once.
- ✓PDF/A: audit-proof, supports GoBD-compliant filing.
- ✓Proof of service for clients & SLA: included in the Premium package.
Templates out of the box — and AI import for existing checklists
Five standard templates are available right after registration — including the defect report that every LiteLog account contains out of the box. Existing checklists do not have to be retyped: upload the PDF (up to 8 pages) or the Excel file — or describe the form in one sentence — and AI creates a template draft in the builder. You review, adjust and publish. AI form creation is included free of charge in all packages.
- ✓5 standard templates from the first minute
- ✓AI import from PDF or Excel — areas and checkpoints included
- ✓If AI is temporarily unavailable, LiteLog says so openly — and you build the template yourself in the editor
Quality control in building cleaning
After cleaning, the site manager fills in the visual inspection on the phone — point by point: sanitary areas, floors, waste. Every answer scores points, and at the end there is a score per area. If it falls below the threshold, LiteLog creates the re-cleaning task directly from the inspection and assigns it; if it stays open, the system escalates to management. The defect is fixed before the client sees it. Proven in operation: a cleaning company runs over 50 locations across Germany with this chain — quality per site and month as a number instead of gut feeling.
- ✓Visual inspection per area: sanitary areas, floors, waste
- ✓Re-cleaning as an assigned task with escalation to management
- ✓Inspection report per site and period for the client
Hotel housekeeping: room inspection and shift handover
The room inspection runs as a checklist on the smartphone. A detected defect becomes a task for maintenance via a rule under automation — with photo and room number. After the fix, the status is visible in the dashboard, and the head housekeeper always sees which rooms are really finished. At the end of the shift, the handover form is filled in and all reports of the shift are collected in one timeline — nothing hangs on sticky notes or private chat groups any more, and for queries every entry is backed by time and person.
- ✓Room inspection as a checklist — a defect becomes a maintenance task with photo and room number
- ✓Handover form at the end of the shift, all reports collected in one timeline
- ✓At the push of a button as a PDF report: which rounds, which checkpoints — with timestamp, person and location
Vacation rentals: final cleaning with acceptance check
The cleaner opens the cleaning checklist in the LiteLog app: OK/defect checkpoints per area, mandatory photos for bathroom, kitchen and bedroom, and the completion report at the end — this also works offline. After cleaning, the acceptance checklist with photo evidence runs. If a defect is recorded — a dripping tap, a missing remote control — a rule under automation turns it into a task for the caretaker. Every cleaning, acceptance and handover is backed by person, timestamp and photos — exportable as a PDF when a guest or owner asks.
- ✓OK/defect checkpoints per area, mandatory photos for bathroom, kitchen and bedroom
- ✓Acceptance checklist with photo evidence confirms the quality
- ✓AI import takes over existing Excel checklists as form templates
Care: traceability for audits and quality assurance
In care, quality assurance above all means traceability: who was where, when, for how long — as a daily structure overview for home management and quality management. The record per resident is complete, with timestamp, location and caregiver. LiteLog creates the care report per period automatically and sends it as audit-proof PDF/A — for internal reviews and relatives. A care-sector service provider running several facilities puts it this way: “LiteLog has taken our documentation to a new level. We finally have the traceability required for audits and quality assurance.”
- ✓Daily structure overview: who was where, when, for how long
- ✓Complete record per resident — timestamp, location, caregiver
- ✓Care report per period automatically as audit-proof PDF/A
More than 10 years experience in this industry
Companies already working with LiteLog
86M
People of aplio bank
3-star hotel with 2 locations digitizes control rounds with two company smartphones and no extra hardware.
Read the customer story →Sekuris Security Services
Digital guard control and time tracking for 20+ nationwide sites
Read the customer story →Integrations
Connects with your tools
Hannah fits seamlessly into the software your company uses every day — calendar, CRM, messenger, and of course LiteLog.
Popular Quality management for building service providers — inspection, proof, rework features
Reports & Forms
Build forms without IT, review all incidents and responses in one view, and send reports automatically to clients as revision-safe PDF/A.
Learn more aboutAutomation & Workflows
If the patrol is missed, then SMS to the on-call team; if a report has severity “high”, then a task for the site manager: you build such if-then rules in the graphical editor without programming — on request, the AI creates the rule from a single sentence.
Learn more aboutTasks
Yesterday's water stain forgotten today? In LiteLog every report becomes a task with an owner and a due date — completion is proven with a photo, and overdue tasks speak up on their own.
Learn more aboutRounds & Control Routes
Did the night shift really check every floor? Patrols built from NFC or QR checkpoints guide your staff step by step through the site — every scan is documented audit-proof, and if a patrol is missed, the alarm system triggers automatically.
Learn more aboutIncident Documentation
Forced door, water damage, shift handover: your employee takes a photo or records a voice memo — the AI categorizes the report automatically, and serious cases escalate via workflow straight to the site manager.
Service-Level Reports
Measure agreed service levels per client automatically and deliver a revision-safe service-level report at the end of every period.
Learn more aboutOur Standards
Secure, Flexible, GDPR Compliant
GDPR compliant
We comply with GDPR. Your data stays in Germany and we guarantee the highest security standards.
Servers in Germany
Your data is securely hosted on German servers, protected by strict German data protection laws.
Cross-platform
Backoffice works on any computer in the browser. We support iPhone and Android devices.
FAQ
Frequently asked questions about LiteLog
What is quality management software for building service providers?
Quality management software for building service providers documents the quality of the delivered service directly on site: visual inspections via digital form with a score per area, rework tasks with responsibility and deadline, and inspection reports per site and period as a PDF for the client. It replaces paper checklists and binders with a documented chain from inspection to proof.
Is LiteLog a QMS under ISO 9001?
No — and that is deliberate. LiteLog is operational quality management on site: carry out inspections, rework defects, prove services. LiteLog does not replace a document-control QMS under ISO 9001 with audit administration and CAPA processes. If you run such a system, LiteLog supplies the reliable evidence from day-to-day operations; if not, you start directly with inspections and inspection reports, without an implementation project.
How do I document quality inspections under DIN EN 13549?
Site managers walk an inspection round with QR or NFC checkpoints per area and fill in a digital checklist along the way — rating, photo, remark. The results produce an inspection report per site and period that you send to the client as a PDF. This meets the documentation requirements of contracts with quality measurement under DIN EN 13549 — without paper checklists and binders.
How much does the quality management software cost?
LiteLog costs €39 per month in the Starter package for up to 5 users, €79 in Standard for up to 15 users and €159 in Premium for up to 30 users. Starter includes 3 form templates, 3 automation rules (email, push, in-app) and 5 report dispatches per month; Standard includes 10 templates, 10 rules including escalation and task actions plus 20 dispatches; Premium includes unlimited templates, rules and dispatches plus the automatic proof of service for clients and SLA. You start with a 14-day free trial.
Does a detected defect automatically become a task?
Not on its own — you create a rule under automation once: trigger “defect detected” or “score below pass threshold”, action “create task” and assign it, with deadline and priority. Tasks are always assigned to a specific person, not to a role or a team. From then on the chain runs on its own.
Does quality control also work offline?
Yes. Forms can be filled in without a connection; LiteLog synchronises the answers automatically as soon as a connection is available again.
Are the inspection reports audit-proof?
Reports are sent as PDF/A, the standardised archive format for audit-proof long-term archiving (ISO 19005, in Germany as DIN ISO 19005). This supports GoBD-compliant filing as well as GDPR documentation duties.
Can I take over existing Excel checklists?
Yes. Upload the PDF (up to 8 pages) or the Excel file — or describe the form in one sentence — and AI creates a template draft in the builder. You review, adjust and publish. AI form creation is included free of charge in all packages; if it is temporarily unavailable, LiteLog says so openly and you build the template yourself in the editor as usual.